UNBIASEDSerta Mattress Reviews, Ratings and Comparisons

What You Need To Know

PROS. Good initial comfort and support • Widely available in stores • Various models with a wide price range • Many firmness options providing different comfort levels

CONS. Below-average durability / longevity • Possible noise • Poor motion isolation • Sagging problem

COMPETITION: See Side-by-Side Mattress Comparison to get detailed reviews about how Serta Mattresses compare to other mattress brands.

BASIC INFO: As a leading brand across the globe, the Serta mattress is designed to provide exceptional comfort. Their product portfolio spans every price point and mattress construction, so that everyone can find the sleep comfort they deserve.

Overall Ratings

Our Serta Mattress ratings are based on consumer experiences - the data below is unbiased with truthful contents and up-to-date product information. Take a look at how Serta Mattress rates comparing to the average level of mattresses.

Price $300-$3900
Lifespan Sertapedic is best suited for child use or light adult use. Perfect Sleeper likely has an average useful lifespan of about 5 to 6 years with regular use. IComfort Hybrid / iSeries likely has an average useful lifespan of about six years with regular use.
(Back) Pain Relief For at least 14% of Sertapedic / Perfect Sleeper owners the mattress can cause pain often due to sagging or excessive firmness. The iComfort Hybrid / iSeries mattress performs at least above average on this issue due likely to the memory foam present.
Conforming Ability Sertapedic / Perfect Sleeper models tend to have little if any memory foam content, which means they offer minimal conforming ability. Due to the model, iComfort Hybrid / iSeries may have fairly significant memory foam content and therefore significant conforming ability.
Motion Isolation Many Sertapedic / Perfect Sleeper models use continuous coils which provide fair to poor motion isolation. The duet pocket coils used in the iComfort Hybrid / iSeries mattress perform at least average.
Off Gassing Only a tiny number of its owners report obvious off gassing.
No Noise As for Sertapedic / Perfect Sleeper, the coil systems used inside may make some noise. Due to the pocket coils, the iComfort Hybrid / iSeries tends to be quieter than other kinds of innerspring designs.
No Sleeping Hot Less than 4% of Sertapedic / Perfect Sleeper owners complain that their bed acts as a heat trap. At least 5% of iComfort Hybrid / iSeries owners report their mattress acting as a heat trap.
Sex Friendly Due to the bounce effect of models with continuous coil support, the Perfect Sleeper tends to rate above average on this issue. Pocket coil support tends to limit a bounce effect which causes the model to rate about average on this issue.
Short Break-In Serta innerspring beds often have average or better break-in times.

Company Info

BedsReview provides accurate company information of Serta Mattress - see how the company rates comparing to the average level of mattress manufacturers.

Name Serta
Time in Business 1933
Return Policy A 120-day trial for iComfort Hybrid / iSeries, allowing one exchange within this time.
Customer Service Call: 1-888-557-3782, Monday - Friday, 9am - 5pm (ET)
Address: Serta International Customer Service Department 3 Golf Center, #392 Hoffman Estates, IL 60169
Specifics Disclosing Poor
BBB Rating Excellent
Warranty 10 years non-prorated coverage
Purchase Channel stores, online

Price & Value

Serta mattresses prices usually range from $300-$3900. Sertapedic mattresses are entry-level. Perfect Sleeper mattresses are entry-to-mid level. iComfort Hybrid / iSeries mattresses are mostly mid-level.

Maintenance & Waranty

Maintenance: If you observe a defect, contact the Serta dealer from which you purchased the set. If the dealer cannot be reached, please contact Serta Customer Support at 888-55-SERTA. In either case, you must, within the duration of the warranty, provide the original law tags, proof of purchase (including date of purchase) and be the original purchasing consumer.

Warranty: Serta provides 10 years non-prorated coverage. However, a significant number of consumers historically have reported difficulty in successfully engaging warranty coverage.

See Mattress Warranty: All You Need to Know.

Series & Models Info




Feature:Plush mattress


Mattress Height:5-11.5 inches


Selling Point:A variety of models, with options in both traditional innerspring and memory foam constructions


Serta Perfect Sleeper

Model:Serta Perfect Sleeper

Feature:Pillow top mattress


Mattress Height:9-15 inches


Selling Point:A wide variety of Perfect Sleeper mattress models are in Innerspring and Memory Foam constructions


Serta iComfort Hybrid

Model:Serta iComfort Hybrid

Feature:Firm, plush and pillow top mattress


Mattress Height:12-16 inches


Selling Point: iComfort mattress models range in feel from extra-firm to luxuriously plush in both Memory Foam and Hybrid constructions


Serta iSeries

Model:Serta iSeries

Feature:Firm, plush and pillow top mattress


Mattress Height:13-16.5 inches


Selling Point:Combining gel memory foam with Serta's new MicroFlex Coil system

All Models Comparison

The table below rates all the models of Serta Mattress in price, size, thickness, firmness, cover, layer, mattress type and more. It contains the general information of mattress model for customers to choose.

Sertapedic Serta Perfect Sleeper Serta iComfort Hybrid Serta iSeries
Twin$300-$650 $350-$1150 $650-$2950 $1200-$2750
Full$310-$660 $345-$1200 $900-$3000 $1275-$2800
Queen$320-$700 $350-$1230 $1075-$3275 $1300-$2800
King$570-$900 $470-$1650 $1600-$3900 $1700-$3200
Mattress typeinnerspring innerspring memory foam hybrid innerspring or memory foam hybrid
Thickness5-11.5" 9-15" 12-16" 13-16.5"
Firmnessmedium to firm medium to firm soft to firm soft to firm
Coverpolyester polyester polyester polyester
Comfort layerregular foam, gel memory foam, pillow fill regular foam, regular gel foam, memory foam, gel memory foam regular foam, memory foam, gel memory foam, microcoils, pillow fill regular foam, gel memory foam, pillow fill
Comfort layer thickness.5-5" 2-6" 2.5-8" 5-8"
Base Layercontinuous coil or pocket coil continuous coil or pocket coil pocket coil in coil pocket coil in coil
Base Layer Thickness 4-6" 5-7" 5-7" 5-7"
Warranty1-10 year non-prorated 10 years non-prorated 10 years non-prorated 10 years non-prorated
Best Usetemporary / occasional temporary / occasional and long-term / regular long-term / regular long-term / regular

Sleep Position Suitability

This table below shows Serta Mattress models for sleep position based on your personal size and body type. It helps you choose the most comfortable mattress models.

Ave-sized People
(130 - 230 Lbs)
Large-sized People
(230 + Lbs)
Small-sized People
(Under 130 Lbs)
Sertapedic Back Sleep Friendly
Side Sleep Friendly
Stomach Sleep Friendly
Serta Perfect Sleeper Back Sleep Friendly
Side Sleep Friendly
Stomach Sleep Friendly
Serta iComfort Hybrid Back Sleep Friendly
Side Sleep Friendly
Stomach Sleep Friendly
Serta iSeries Back Sleep Friendly
Side Sleep Friendly
Stomach Sleep Friendly

Mattress Selector

Use our Mattress Selector to find your perfect mattress based on mattress sizes, prices, sleep positions, and more.

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