UNBIASEDHelix Mattress Reviews, Ratings and Comparisons

What You Need To Know

PROS. Highly customizable • Little motion transfer • Zero hassle returns • Mutiple comfort levels • Less off gassing

CONS. Only one model • Weak edge support • Inconvenient to maintain • Lack of long-term owner experience data

COMPETITION: See Side-by-Side Mattress Comparison to get detailed reviews about how Helix Mattresses compare to other mattress brands.

BASIC INFO: As one of the first companies to offer an entirely customizable sleep experience, the Helix mattress is a personalized mattress made from layers of polyfoam and micro coils. Given the quality of the mattress and the fair price, Helix will be the primary choice for people who want a comfortable night sleep experience based on their preferences.

Overall Ratings

Our Helix Mattress ratings are based on consumer experiences - the data below is unbiased with truthful contents and up-to-date product information. Take a look at how Helix Mattress rates comparing to the average level of mattresses.

Price $600-$1190
Lifespan Helix has about 6-year average lifespan which is rated as fair.
Firmness The firmness of Helix can be customizable which ranges from the medium-soft to medium-firm.
Conforming ability Being more conforming than the mattress with innerspring but less conforming than that with memory foam, it performs ok when it comes to Helix's conforming ability due to its customized configurations.
Motion isolation Similar to most mattress, Helix can prevent movement from one person to another. However, it cannot remove it entirely.
Edge support In general, the mattress which is foam-based has bad edge support. Similarly, it will be inadequate for people to sit or sleep near the edge of the mattress.
Sex friendly With a limited degree of bounce, Helix will have a little impact on having sex.
No initial odor People seldom report that it has some of the unpleasant smell during the use of Helix mattress.
No sleeping hot Most owners reflect that Helix has severe heat retention which will be improper for people who likes to sleep cool.
No noise Like most foam-based mattresses, Helix has almost no noise.
No need of topper Some people choose to add a topper to the Helix mattress to increase its comfort degree.
Short break-in period Compared to the break-in time of the average mattress, it needs no extended break-in period for the Helix mattress.
Easy to maintain Helix will be difficult for owners to rotate it three times a year since it is designed with no flip and one sided.
Easy to move With no handles but much lighter than the average mattress, Helix will be convenient for customers to move.

Company Info

BedsReview provides accurate company information of Helix Mattress - see how the company rates comparing to the average level of mattress manufacturers.

Name Helix Sleep
Time in Business 2015
Return Policy Full refund in 100 days with no questions.
Customer Service Talk: (888) 330-0781 / Type: [email protected] / Tag: @helixsleep
Specifics Disclosing fair
BBB rating -
Warranty 10 years, non-prorated
Purchase Channel Online

Price & Value

Compared to the mattresses with similar specifications, the price of Helix is a little higher, while it will be less expensive than the average mattress.

Maintenance & Waranty

It provides a 10-year non-prorated warranty similar with most competing mattress. Designed with no flip and one-sided, Helix will be difficult for people to rotate regularly annually.

See Mattress Warranty: All You Need to Know.

Series & Models Info




Feature:Sleeping cool is one of the biggest advantages of Helix mattress. Besides, it has varieties of firmness, good comfort and support level, all of which makes Helix a great brand for consumers.


Mattress Height:10 inches

Size:Twin/Twin XL/Full/Queen/King/Cal King

Selling Point:With its cover built from 100% polyester, Helix is made for people based on their specific requirements, needs, and desires. It provides multiple feels for different types of people including all positions, lighter, heavier and more else.

All Models Comparison

The table below rates all the models of Helix Mattress in price, size, thickness, firmness, cover, layer, mattress type and more. It contains the general information of mattress model for customers to choose.

Twin XL$700
California King$1,190
Mattress typefoam hybrid
Firmnessmed-soft to med-firm
Comfort layerfoam, pocketed minicoils
Comfort layer thickness4.5"      
Base layerregular foam
Base layer thickness6"
Best uselong-term/regular

Sleep Position Suitability

This table below shows Helix Mattress models for sleep position based on your personal size and body type. It helps you choose the most comfortable mattress models.

Ave-sized People
(130 - 230 Lbs)
Large-sized People
(230 + Lbs)
Small-sized People
(Under 130 Lbs)
Helix Back Sleep Friendly
Side Sleep Friendly
Stomach Sleep Friendly

Mattress Selector

Use our Mattress Selector to find your perfect mattress based on mattress sizes, prices, sleep positions, and more.

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